Any SCCC student in need of technology assistance can simply call 631-451-HELP (4357) and press 2.
Each campus also has an Academic Computing Center (ACC) for students to find academic technology support—sunysuffolk.edu/acc—and there is also some basic information below to help you.
Professional staff are available to assist students with college technology. The ACCs provide access to computers, printers, and scanners for all students with a valid ID card. The PCs and Mac computers in the centers provide Internet access, necessary curriculum software, and the technological means to accommodate and complete all class-related assignments.
Make sure that you bring your SCCC ID card to any ACC or open labs. Students may seek assistance at any campus location; you are not limited to your designated home campus.
- Ammerman Campus: Open Lab, Huntington Library 1st Floor, 631-451-HELP (4357), ACC-Help@sunysuffolk.edu
- Eastern Campus: Open Lab, Montaukett 1st Floor, 631-451-HELP (4357), ACC-Help@sunysuffolk.edu
- Grant Campus: Open Lab, LRCG Building, Information Commons, 631-451-HELP (4357), ACC-Help@sunysuffolk.edu
Frequently asked questions
Students can also learn a great deal from the ACC frequently asked questions page, including answers to questions such as these:
- How do I set up SCCC email on my mobile devices?
- How do I set up the multi-factor authentication to login?
- I don’t remember my password. Can I reset it?
- How can I access Brightspace?
- Where can I find Brightspace help/support?
- Can I download Office 365 on my PC or Mac for free?
Other informational guides
- Suffolk Login Portal Instructions: This comprehensive guide explains how to access the Suffolk Login portal, including using OneLogin and setting up/changing the multi-factor authentication process, what to do if you forget or need to reset your password, etc. The guide is also in MySCCC in the Email and Tech section under Useful Links as well as in the Home section under Quick Links.
- Student Guide to Technology: This brochure provides information for and locations of the three campus Academic Computing Centers where students can access much of the technology (computers, Microsoft Office) they need as well as virtual or on-campus assistance. In addition, there is a helpful getting started with technology guide. The brochure can also be found in MySCCC in the Email and Tech Section under Useful Links and in the Home section. To help students, printed copies of this brochure are distributed across the college before the start of each spring and fall semester, are included in the new student orientation packages and are made available at our help desks.
An online version of the Student Guide to Technology is also available.
Apps to download
As students have gotten more mobile and bring our devices along with us, it's important to know and use apps to make your life easier here at SCCC. If you are on an Apple device you can find these in the App Store, while Android users will go to the Play Store.
- OneLogin Protect: For those looking to streamline their login experience, using the OneLogin Protect app is both faster and more reliable than using email. It saves steps and most of us have our phone with us anyway. You can follow these setup instructions.
- Microsoft Outlook: For those looking to read or send SCCC email on the go, download the Microsoft Outlook app. Once installed, sign in with your SCCC email address, and you’re all set. This will make you less likely to miss important emails from your professors!
- Brightspace Pulse: As more faculty will be using Brightspace, the Pulse app allows you to easily see announcements and check for content. While not as robust as the full website, it helps you know when announcements have been posted and allows you to review class content.
- Zoom: Install the Zoom app to your device so you can chat with your professors during their online office hours (the free 40-minute version is helpful for this).